Total Quality Leadership (TQL): What and How Successful Leaders Do It?
In the past few years, an increased number of Pakistani companies have been struggling to implement total quality (TQ) initiatives.
Total Quality – A Strategic Issue for the 1990’s
Having been involved in implementing Total Quality (TQ) in Pakistan, I am often asked about the progress being made by organizations in implementing TQ as a strategic issue.
Total Quality Leadership (TQL) Model
After the World War II, Japan was in a state of crisis. It was struggling to rebuild its economy and put people to work.
ISO 9000 – Abacus Experience in Pakistan
ISO 9000[1] and TQM are probably the most talked about topics in Pakistani corporate world today.
Towards A Total Quality Culture
Having been involved in implementing Total Quality (TQ) in Pakistan, I am often asked about the progress being made by organizations in implementing TQ as a strategic issue.